FAQ's

FREQUENTLY ASKED QUESTIONS

What is your clothing line all about?
Our clothing line is all about providing high-quality, stylish and comfortable clothing for men and women. We believe that fashion should be fun and accessible to everyone, which is why we offer a range of styles and sizes to suit all tastes.

How can I place an order?
You can place an order directly on our website. Simply browse our selection of clothing, select your size and color preference, and then proceed to checkout.

What payment methods do you accept?
We accept a range of payment methods, including credit cards, debit cards.

What is your return policy?
We want you to be completely satisfied with your purchase, so we offer a hassle-free return policy. If you’re not happy with your clothing for any reason, simply return it within 30 days of purchase for a full refund or exchange. Note: Return shipping cost will be on you.

How long does it take to receive my order?
We aim to process and ship all orders within 2-3 business days. Shipping times will vary depending on your location, but we offer a range of shipping options to suit your needs.

Do you offer any discounts or promotions?
Yes, we often run promotions and discounts throughout the year. Be sure to sign up for our newsletter and follow us on social media to stay up-to-date on our latest deals.

How can I contact customer service?
You can contact our customer service team by emailing us at contact@hipware.us or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours.